We want you and your pet to be 100% happy with your order!

• If your order arrives damaged, missing, or incorrect, contact us within 7 days of delivery.
• We’ll gladly offer a replacement or full refund once the issue is verified.
• Returns must be unused, unopened, and in original packaging.
• Please note: Due to food safety reasons, we cannot accept returns of opened treats.

To start a return, please email us at charlotte.grd34@icloud.com